The privacy and security of your personal information are very important to Greenland Resource. We collect personal information only when necessary to conduct our electronic recycling business or provide service to our users. We communicate the purpose for which the information obtained from customer hard drives will be used, at or before the time of recycling. Any subsequent use will be consistent with the original purpose. We will not disclose your data without your consent unless authorized by California state law. We use security technologies to protect your information from unauthorized viewing by internal and external sources.
You reserve the right to recognize what kinds of data we gather and how we use it. Our policies concerning the personal information we gather and oversee are governed by law, including the California Information Practices Act.
How We Collect and Use Your Information
We may collect your personal information as an individual for various purposes, such as the following:
- Confidential Information
As part of its regulatory responsibilities, Greenland Resource collects information from the program, a participant that has fundamental and meaningful value for the program via secure web forms. This includes information that has been specifically identified in regulation or statute, but can also include other information. Information collected for these purposes typically falls into four main categories:
- Identifying information fundamentally associated with a program, such as waste electronics business name, owner name, e-waste recycler business name, etc.
- Information associated with identifying information that is relevant and also generally available publicly (e.g., business address, etc.).
- Information that would be considered confidential or personal or private information.
- Information that could reasonably be considered “trade secret,” as defined below.
- “Confidential Information” is defined by the California Department of Technology’s Information Security Office as “information maintained by state agencies that are exempt from disclosure under the provisions of the California Public Records Act Government Code Sections or have restrictions on disclosure following other applicable state or federal laws.
- Access and use of websites or other online services
When entering one of our websites, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements about operating our Sites, such as passwords, IP address and browser settings. We also collect information about your activities during your visit to personalize your website experiences, such as recording your preferences and settings, and statistics to help us improve and further develop our websites, products, and services.
- Responding to your request for information, order, or support
When you contact us (online or offline) in connection with a request for information, to order a product or service, to support you, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request, to grant you access to the product or service, to support you and to be able to contact you. For instance, we collect your name and contact information, details about your request, and your agreement with us and the fulfillment, delivery, and invoicing of your order, and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.
When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our websites.
- Your use of Greenland Resource Cloud services
We collect information about your use of Greenland Resource Cloud services to enable product features to operate, improve your user experience, tailor our interactions with you, inform our clients on the overall use of the services, provide support and improve and develop our products and services. For details regarding the technologies we employ, the personal information we collect, as well as how to control or block tracking or to delete cookies.
- Visitor information
We register individuals visiting our sites and locations (name, identification, and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes.
Most information we collect about you comes from our direct interactions with you. When you register for an event, we may collect information (online or offline) concerning the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by e-mail, telephone or postal mail about our products and services, or sign-up for subscriptions. When visiting our websites or using our services, we may provide you with personalized information. You can always opt-out from receiving personalized communication by sending an e-mail.
Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.
Where we reference that we use your personal information about marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this based on our or a third party’s legitimate interests, or with your consent. When we collect and use your personal information subject to the EU Privacy Legislation, this may have consequences for your Rights.
Right to Lodge a Complaint
In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can complain; With the competent data protection authority.
Disclosure of Your Information
- To our subsidiaries and affiliates;
- To contractors, service providers, and other third parties we use to support our business, including those through which you buy goods from us;
- To third parties to market their products or services to you if you have consented to/not opted out of these disclosures;
- To fulfill the purpose for which you provide it and for any other purpose disclosed by us when you provide the information.
With your consent, we may also disclose your Personal Information:
- To comply with any court order, law, or legal process, including responding to any government or regulatory request
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Greenland resource, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes.
Information Security and Accuracy
We intend to protect your personal information and to maintain its accuracy. Greenland Resource implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use, and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use, and disclosure.
Cookies can contain data about user movement during a visit to Greenland Resource website. Session cookies are a mechanism for maintaining continuity during your visit to our Site. These cookies go away when you leave the Site, as they are maintained only in your browser’s active memory during your session. Persistent cookies are stored on your computer so that you can be recognized by the Site on subsequent visits.
Children’s Online Privacy Protection
We comply with the requirements of the Data Protection Act 2018 (UK regulation) and the GDPR (General Data Protection Regulation – European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website, platform, and services are all directed to people who are at least 18 years old or older.
Changes to our Privacy Statements
We may update this Privacy Statement from time to time to reflect changes to our data governance practices. The revised Privacy Statement will be posted here with an updated revision date. We encourage you to check back periodically for any changes or updates. If we make a material change to our Privacy Statement, we will post a notice at the top of this page for 30 days. By continuing to use our websites after such revision takes effect, we consider that you have read and understood the changes.